November 2021

Volume 46 Issue 11

/Editorial/

Miguel Laufer

THE FUTURE OF THE PANDEMIC

402
/Articles/

Jennifer Karen Rivera-Arroyo, Luis Araya-Castillo, Francisco Ganga-Contreras, Juan Pablo Torres and Francisco Sánchez Morales

BIBLIOMETRIC ANALYSIS OF SERVICE QUALITY RESEARCH (in Spanish)

404

Solange Aranzubía Vera, Blanca Rosa Ruiz Hernández, Lautaro Vásquez Ortiz, José Armando Albert Huerta and Álvaro Cortínez Pontoni

THE TEACHING TRANSPARENCY PROBLEM OF THE PARAMETER IN STATISTICS TEXTBOOKS (in Spanish)

416
/Reports/

Celia Yaneth Quiroz Campas, Itzayana Guadalupe Molina Barreras, Francisco Espinoza Morales, Cruz García Lirios, Cecilia Aurora Murillo Félix and Erika Ivett Acosta Mellado

DESIGN AND VALIDATION OF AN INSTRUMENT TO MEASURE THE QUALITY OF WORKING LIFE IN WORKERS OF HIGHER EDUCATION INSTITUTIONS IN SOUTHERN SONORA, MEXICO (in Spanish)

423

Lizeth Armenta Zazueta, Claudia Araceli Quiñones García, Felipe Abundis De León and Aldo A. Zea Verdín

GOVERNANCE AND LIFE QUALITY TO STRENGTHEN TEACHERS’ WORKING CONDITIONS (in Spanish)

431
/Forthcoming Events/ 439